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Delivery Information

On-time Delivery Guarantee

Claim and automatically receive compensation for delays in deliveries, without having to negotiate.

Inventory management

Better plan out and manage inventory knowing orders will be delivered on time.

Compensation for delays

If late delivery occurs, receive a coupon which can be used for future purchases.

Simplified process

Twosell.com reviews your claim directly, saving you time spent negotiating.

How it works

01 Find products that support On-time Delivery Guarantee

02 Pay on Twosell.com

Pay using your preferred payment method through the Twosell.com platform.

03 Make a claim if delays occur

If products are not delivered by the agreed date, go to My orders > Order details to make a claim.

For Scaleup, Enterprise, and Enterprise Pro buyers, compensation is automatically issued to their accounts.

04 Get compensation

Collect platform coupons that can be used on future Twosell.com purchases.

Twosell.com Logistics

Twosell.com Logistics is our official marketplace to help you find reputable logistics providers and track shipments in real-time.

Tailored solutions

Choose from door-to-door and port-to-port services according to your needs and budget.

Worldwide coverage

Enjoy tracked delivery to most countries and regions around the world.

Transparent rates

Get competitive pricing and check rates in real-time.